Enterprise mobile application

Backbone of a logistics, courier, shipping, e-commerce like delivery focused companies, the important part the “The Last Mile” is delivery.


Enterprise mobile application – for Delivery Management

Backbone of a logistics, courier, shipping, e-commerce like delivery focused companies, the important part the “The Last Mile” is delivery. All the result and customer satisfaction is based on how effectively you are managing deliveries. 1/3 rd of the total cost is for the delivery managing, and in online business this is point of contact between supplier and consumer. 85% of their customer is dissatisfied with their phone experience.

Back Products

Disadvantages of Normal System

  Lack of Transparency
  Unsatisfactory Customer Experience
  Ineffective Technology Application
  High response time to customer vagaries
  No control on delivery boys by office staff.

TSS Smart’s Enterprise Mobility Application is best solution for the delivery management and tracking of E-Commerce and courier deliveries. It have lots of advantages over the tradition delivery arrangement like

   It will eliminate the need to manually plan, schedule, tally cash and report the day’s work, so increases the number of deliveries per day.
  Accurate report and data for analytics allowing smoother and smarter operations.
  Real time information about the field executive to the manager at any point in the day
  Customer Satisfaction-Track their orders, minimum calling from their end.
  Real time notification of customer requests
  Immediate customer feedback at Point of Delivery reducing the need to reach out repeatedly to the consumer
  Issues can be addressed in the backend real time to provide a faster solution to the end consumer

Features

  Map View to see current location of executives
  Dispatch jobs to mobile workforce
  Live updates of job progress
  Proof of delivery send back to online system
  Better control on the executives
  Accurate & timely information for better planning
  Complete route map of a day of the delivery executives
  Calls and SMS logs
  Cash collection and delivery sheet generation
  API integration for third party application