Introduction

At TSS Smart Systems LLC, we value the privacy of our users and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our software, or engage with our services. Please read this Privacy Policy carefully.

Information We Collect

We collect various types of information to provide and improve our services. This may include:

• Personal Information: When you register on our website, use our software, or communicate with us, we may collect personal information such as your name, email address, phone number, company name, and payment information.
• Usage Data: We may collect information about how you interact with our website and software, such as IP addresses, browser types, operating system, referring URLs, and usage patterns.
• Cookies and Tracking Technologies: We use cookies and similar technologies to track usage and improve the functionality of our website and software.

How we use your information?

We use the information we collect for the following purposes:

• To provide, maintain, and improve our software and services
• To personalize your experience and respond to your requests
• To send important notices, such as updates, changes, or notifications about your account or our services
• To analyze website and software usage for optimization and troubleshooting
• To comply with legal obligations and enforce our terms and conditions

How we protect your information?

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. This includes implementing physical, electronic, and procedural safeguards. However, no method of data transmission over the internet is completely secure, and we cannot guarantee the absolute security of your data.

Security of your personal data

We use the information we collect for the following purposes:

• To provide, maintain, and improve our software and services
• To personalize your experience and respond to your requests
• To send important notices, such as updates, changes, or notifications about your account or our services
• To analyze website and software usage for optimization and troubleshooting
• To comply with legal obligations and enforce our terms and conditions

Detailed Information on the Processing of Your Personal Data

The Service Providers We use may have access to Your Personal Data. These third-party vendors collect, store, use, process and transfer information about Your activity on Our Service in accordance with their Privacy Policies.

Analytics

We may use third-party Service providers to monitor and analyze the use of our Service.

1. MailChimp – mailchimp.com
2. Firebase – firebase.google.com

Email Marketing

We may use Your Personal Data to contact You with newsletters, marketing or promotional materials and other information that may be of interest to You. You may opt-out of receiving any, or all, of these communications from Us by following the unsubscribe link or instructions provided in any email We send or by contacting Us.

1. MailChimp

   – mailchimp.com

2. Zoom – zoom.us

Payment Information

TSS SmartSystems LLC does not provide payment gateway services and does not directly handle or process payments on our platform. All payment transactions related to the purchase of our software products or services are processed through external, third-party payment providers.

We do not collect, store, or manage any sensitive payment information, such as credit card numbers or banking details. Any payment data entered on our website is securely processed by the third-party payment provider of your choice.

We encourage you to review the privacy policies of these third-party payment providers to understand how they collect, use, and protect your payment information.

Data Collected:

While we do not process payments, we may collect basic personal information such as your name, email address, and billing details for the purposes of order fulfillment, customer support, and communications related to your account. This information is stored securely and is used only for non-payment related purposes, such as sending invoices, receipts, or updates about your subscription.

Third-Party Payment Processors:

Any transactions or financial information related to payments will be managed by trusted third-party providers, and we are not responsible for the security, privacy, or any issues related to the payment processing services they offer.

By using our platform and making any purchases, you consent to the use of third-party payment processors in accordance with their respective privacy policies.

• Service Providers: We may share your information with third-party vendors or service providers who assist in operating our business and providing our Services, including payment processors.
• Legal Compliance: We may disclose your information if required to do so by law or in response to legal processes, such as a court order or subpoena.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Your Choices

You have the following rights regarding your personal information:

• Access and Update: You can access, correct, or update your personal information by logging into your account or contacting us.
• Opt-out of Marketing Communications: If you no longer wish to receive marketing emails from us, you can unsubscribe at any time by following the instructions in the email or contacting us directly.
• Cookies: You can manage your cookie preferences through your browser settings, though disabling cookies may affect your experience with our website and services.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect or solicit personal information from children. If we learn that we have inadvertently collected information from a child under 13, we will take steps to delete that information.

International Transfers

If you are located outside of the [Country], please note that your information may be transferred to and processed in [Country], where our servers are located. By using our services, you consent to the transfer and processing of your data in accordance with this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised policy on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

TSS Smart Systems LLC
Address: P.O.Box: 235371, Al Qusais, Dubai , UAE
Phone: +971 50 575 9203
Email: info@tsssmart.com